Computer & Device Support
- New Computer Install & Setup
- Computer Factory Reset
- Phone/Tablet Setup
- Computer Recommendations for Specific Needs
- Computer Recycling
- Data Cleaning (Erase & Destroy)
System Maintenance & Cleanup
- Digital Cleanup
- Software Help / Web Service Setup – Onsite
- Software Help / Web Service Setup – Remote
Network & Electronic Installs & Setup
- Wi-Fi / Router
- Smart Home
- Security Camera
- Audio Systems
- TV
And more!
If you don’t see the service you need listed here, no problem. We’re happy to help with anything tech-related, whether it’s a unique issue, a device you’re unsure about, or just a quick question. Feel free to reach out and ask. We’re always open to providing personalized support and finding a solution that works for you.
FAQs
Will I be charged if you can’t fix the issue?
No. I perform a two-step evaluation to make sure I can actually help before charging anything. First, I’ll ask you a few questions about the issue to understand the problem. Then, I’ll do up to a 30-minute on-site assessment. If I determine that the issue is outside my ability to fix during that time, there will be no charge.
Will you keep billing me if the job takes longer than expected?
No. Each service includes up to one hour of support. If I can’t resolve the issue within that time, I’ll send you a new quote with an estimated timeframe and get your approval before continuing. If the job happens to take longer than my quoted estimate, I’ll cover the extra time at no cost to you.
I have a problem that isn’t listed.
No problem! If it involves technology or electronics, feel free to ask. In most cases, I’ll either know how to handle it or point you in the right direction.
I manage a community where many people struggle with technology. Can you help?
Yes. I offer workshops and talks designed to help people use technology more confidently and safely. These sessions cover topics like preventing scams, recognizing online risks, and getting the most out of everyday tech.
Tech Valet | Tech Support 